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ROKA London

ROKA London bags and backpacks are All Age, All Gender, All Weather, and All Purpose!All ROKA London products are unisex - they are for everyone, every day, and everywhere. With different styles, sizes, and colours there is sure to be a perfect bag for anyone, no matter gender or age!

ROKA London bags and backpacks are All Age, All Gender, All Weather, and All Purpose!. All ROKA London products are unisex - they are for everyone, every day, and everywhere. With different styles, sizes, and colours there is sure to be a perfect bag

Who are our bags designed for?

Brand & Values

How do I return a product?

I am returning an item that was sent for an exchange. Why does it say £0 to be refunded?

Do i need to return my free gifts if I'm returning my order?

Can i exchange my free gift?

Returns & Refunds

What is your shipping policy?

Do you offer Free Shipping?

I haven't received my Next Day Delivery

Where does ROKA London ship to?

What if I live outside the UK?

Shipping & Delivery

How do I pick the right size bag?

Should I buy the Small, Medium or Large Bag?

What is the biggest backpack we make?

Are ROKA London bags waterproof?

I want to sell ROKA products; how do I become a ROKA London retailer?

Do the side pockets on small backpacks fit water bottles?

What about the Teflon on umbrellas, does this contain any PFAS?

Are the Zip pulls latex-free?

Which backpacks have a secret pocket?

Which backpacks have a laptop pocket?

What is the difference between the canvas and nylon material?

Product Information

Where can I get a discount?

Do you offer Student or Key Worker discounts?

Do you offer gift cards?

Can I combine discounts?

How much is the birthday discount?

Payments & Discounts

What's your story?

What are your brand values?

What makes ROKA London bags unique?

Sustainability at ROKA London

What is a B Corporation?

Where are our bags made?

Where is our Cashmere sourced?

Are any toxic dyes used in the manufacture process?

How to dispose of our packaging?

Do your bags have a warranty?

Are all our bags water-resistant?

How do I clean my ROKA London bag?

Do you offer a repair service?

How do i make a claim on the warranty?

Warranty & Care

Can i update the address on my order?

Can i add items to my order?

My Order

Who are our bags designed for?Updated 2 months ago